I was a customer of Mailbox Forwarding, and the treatment they subjected me to is making me do something I don't remember doing in the recent time - writing a review to warn others. Mailbox Forwarding and I had it off to a great start: the good pricing, the features, I was in love. I didn't mind they didn't have a number to call. Or that their emails were all signed "Support" with no name. I didn't even mind when I sent them a pre-addressed piece of mail asking them to affix a US post stamp on it and deposit it in the mail - and they charged me the handling fee AND double the cost of the post stamp claiming "it's because we're not set up to affix post stamps". Apparently the handling fee was not enough - the post stamp also needed to cost 200% of the retail price. I wonder why it was 200%, not 300% or 400%. They just decided it's going to be double the cost. OK. So for four months, while being out of the country, I was using Mailbox Forwarding to receive, forward and exchange paperwork with various authorities, and the end result was supposed to be my APOSTILLIZED divorce decree from the Secretary of State. This was no little thing to complete, and I was so happy I was moving close to having that precious paper on hand, as it was necessary for renewal of my passport abroad. And finally, I got notification from Mailbox Forwarding that yes, I have a letter from the Secretary of State. Ecstatic, I ordered that piece of mail scanned so that I could see that this was indeed my apostillized divorce decree. Mailbox Forwarding scanned the thing - but here's the unbelievable part - they ripped off the Secretary of State's guilded seal, unsealed the pages - - now this apostille, unsealed, was worth nothing - four months of work out the window. With no word of apology Mailbox FOrwarding said verbatim, 'No one said to not cut it. In order for us to scan, we have to have the individual pages." Yes, they could have removed a staple. But, sorry, to break an Apostille seal - that's just negligent and thoughtless. We finally agreed that they would reimburse me for the costs of all the mailings leading up to the Apostille, and they credited me with $28 - the price of four months and still being stuck with an expired passport. The amazing thing was that as they issued the credit, they cancelled my account. Things still didn't end there. At termination of contract, they are obligated by law to send whatever mail they had collected for a person up to that point. I provided the address and requested tracking service, to which they responded - and it was their last email, verbatim: "Too late. We already sent you all your things by first class. And you can call me Ziploc. You are not a customer anymore." 'Call me Ziploc' - that was their answer to my earlier question what the name of the person was. I never received my remaining mail from them. I'm most sure they just threw it away. I hope that brought them a sense of redemption. Good job, Mailbox Forwarding. Stay away from them by all means.